1. Who do I call about a change of address?
You should contact the CSEA Membership department. The numbers are:
- Toll-Free 1-888-808-7197
- In Sacramento County (916) 326-4292
2. When do I get paid by CalPERS?
Great question! Benefits are paid at the beginning of the month for the previous month's benefits. For tax reasons, your December retirement check is always dated the first day of the new year. The State Controller's Office issues checks and determines mailing dates. If you have direct deposit, contact your financial institution to see when funds are placed in your account. You can also visit CalPERS to get the exact dates as well as other important documents.
3. Some frequently requested numbers:
Dental Plan Administration
|
(888) 225-7377 |
Dental Enrollment Eligibility
|
(888) 225-7377
|
CalPERS Health Plan Questions
|
(888) 225-7377
|
Questions Regarding Warrants
|
(888) 225-7377
|
Direct Deposit Questions
|
(888) 225-7377
|
Long Term Care
|
(800) 982-1775
|
CSEA Insurances
|
(800) 952-5283
or (916) 326-4283
|
CalPERS Customer Contact Center
|
(888) CalPERS or (888) 225-7377
|
4. What must I do to report the death of a member?
When a member dies, there are several important steps a spouse or family member can take to help assure prompt payment of any PERS benefits due:
First, notify PERS by telephone or letter of the member's death.
Telephone Number:
888 CalPERS (or 888-225-7377)
TTY: (916) 795-3240 Fax: (916) 795-3933
Mailing Address:
CalPERS Benefit Services Division
Survivor & Death Benefits
P.O. Box 1652
Sacramento, CA 95812-1652
Be prepared to provide the following information:
- Name
- Social Security Number
- PERS Retirement Account Number
- Date of death
- Name and Address of person providing the Notice of Death
- Name and Address of the surviving spouse, other next of kin, or the person who will be settling the estate.
Be sure to set aside the following documents which will be needed to establish who is entitled to death benefits:
- A copy of the Death Certificate
- Letters of administration from the executor of the estate, if the member's estate is to be paid any death benefits
- Other documents such as marriage certificates, the birth certificate of the beneficiary, or any other dissolution of marriage final judgment papers.
Next, complete the Survivor Information Questionnaire/Claimant Statement and Withholding Tax Election Forms which PERS will send upon receiving notice of the member's death.
If a beneficiary or survivor is entitled to continued coverage under a health or dental insurance plan administered or approved by PERS, enrollment will automatically be continued after the member's death.
PERS will advise the individual filing the death report whether a monthly allowance will be payable, and whether it will be necessary to return any warrants already received.
Additional information regarding death or terminal illness can be found on CalPERS website by clicking here.